The MDX Toll Operations Department strives to deliver efficient toll collections and a high quality of customer service. In order to meet the demand of a million drivers per day on MDX's five roadways, Toll Operations provides oversight, management and direction to its toll collection, maintenance, toll enforcement and customer service contractors.
Miami-Dade Expressway Customer Service Center
Telephone (Toll-Free): 1-855-277-0848
Walk-in Hours: 8:00 AM - 5:00 PM, Mon - Fri.
Location: SR 924 - Gratigny Expressway
From the Douglas Road Extension (SR953), turn west onto the Gratigny Expressway (SR924). The Customer Service Center is immediately on your right and is accessible from the ramp marked "MDX Customer Service Center."